New App PAW Check-In
Fast, easy, essential!
Use the new PAW Check-in app to easily manage attendance for your events
NEW
The PAW Check-in feature has been completely redesigned to make welcoming participants to your in-person events simpler, faster, and more reliable.
Now available as a mobile app, it provides a smoother experience and helps avoid waiting times during check-in.
1. Access the app
Download the PAW Check-in app on your Android smartphone from Google Play.
For iPhones, click the link to access the app on the App Store: https://apps.apple.com/fr/app/paw-check-in/id6758769011
2. Check in participants
Once connected to your event, you can check in all participants whose registrations were completed on the website.
The app also allows you to easily add additional participants directly from the interface if needed.
3. Track the visitor list
As participants arrive, the list of attendees is automatically updated. This gives you a clear and complete overview of everyone who has taken part in your event.
4. Export the data in one click
At the end of the event, you can download the complete list of visitors in Excel format with a single click from your partner back office. This allows you to quickly retrieve a usable file for reporting or follow-up.
IMPORTANT
The application has been designed not to rely on 4G/5G or Wi-Fi coverage, making it faster and more efficient during events.
However, to ensure it works properly, you must initiate and finalize the usage process in an area with a good network connection.se the new PAW Check-in app to easily manage attendance for your eventsThe PAW Pass is a unique, personalised QR code associated with all registrations validated on the PAW website.
Before check-in
1. Connect to the event
A few minutes before the event:
- Check your 4G, 5G, or Wi-Fi connection.
- Open the PAW Check-in app.
- Enter the Event ID and the password. These details can be found in the Event tab of your partner back office.
- Enter your name, then click Validate.
2. Confirm the event, or return to Step 1.
3. Synchronize the participant list
The participant list downloads automatically. On the app’s homepage, a chart displays the number of registered participants.
⚠️ If the number of participants is 0 or if the chart does not appear, click Sync Data.
✅ The check-in session is ready.
Check-in via scan
All participants whose registration for the event has been validated receive an email invitation containing a PDF with their QR code (the PAW Pass).
They can also download their PAW Pass from their visitor back office or add it to their smartphone wallet.1 – Ask Visitors to show their PAW Pass upon arrival.
Scanning participants
In the app, click “Scan” in the menu.
Your smartphone camera will activate, allowing you to scan visitors’ PAW Passes.
Possible situations during scanning :
1. “Access validated”
The participant is properly registered. You can grant access.
2. “Registration has been refused”
The visitor’s registration has been refused. You can choose whether or not to grant access.
3. “Participant is registered online”
The participant is registered for the online session (for hybrid events).
You can choose whether or not to grant access.
4. “Pending registration”
The event registration has not yet been processed.
You can choose whether or not to grant access.
5. “Participant already scanned”
The QR code has already been used by another participant.
6. “Participant not registered”
The visitor has not registered for the event.
You can choose to add the visitor to your attendees (Register) or not.
Check-in by search
If a visitor does not have their PAW Pass (QR code), you can use the Search function.
- Enter the visitor’s name in the search bar.
If they have submitted a registration request, a tile will appear. Check the registration status and grant or deny access based on that status.
If the visitor has not submitted a registration request, you can add them to the event using the Add a Guest function.
Add and Attendee
If a visitor does not have their PAW Pass (QR code), you can use the Search function.
- Enter the visitor’s name in the search bar.
If they have submitted a registration request, a tile will appear. Check the registration status and grant or deny access based on that status.
If the visitor has not submitted a registration request, you can add them to the event using the Add a Guest function.
Database synchronisation
Synchronization is automatic; however, make sure to regularly check the database update on the app’s homepage.
- The number of scanned participants should increase.
- The last synchronization time should not be more than 2 minutes behind your smartphone’s time.
In case of any issues, check your 4G/5G or Wi-Fi connection and click Sync Data.
After check-in
At the end of the check-in, click the Home icon in the app, then select Sync Data.
Make sure the number of scanned participants is correctly updated.
Next, go to Settings in the app menu and click Logout to sign out.
To obtain the complete attendance list, log in to your partner back office.
In the Event tab, click See details for the relevant event, then select Download list / Presence list on the event page.
